Shared support inbox
Bring project requests together and assign clear ownership.
Getcastsoftware
Getcastsoftware gives every client a faster answer
Support software for creative and digital agencies to organise project requests, coordinate responses and keep every conversation in context.
The toolkit
What Getcastsoftware does
Saved knowledge
Turn proven answers into consistent, useful responses.
Status visibility
Let clients know what changed and what happens next.
Process
How it works
From first touch to real results, without the guesswork.
Connect channels
Collect incoming project requests in one team workspace.
Set ownership
Route each request by type, priority or account.
Learn from patterns
Use recurring questions to improve answers and operations.
Answers
Questions, answered
Can several people work from one inbox?+
Yes. Assignment and internal notes keep collaboration clear.
Can we keep our existing support channels?+
Yes. The workspace is designed to bring current channels together.
Get started
Make every response feel informed and on time.
Reach out and tell us what you are working on.
See what we do→